Shipping policy

WaterMatters ships using multiple delivery partners from our retail location in Vancouver, BC.

We offer free shipping for orders totalling $94 or more before tax. Orders below $94 are charged at the provided carrier rates.

A tracking number will be assigned to your order prior to leaving our store.

We ship within 1 or 2 business days of receiving your order.

We are closed on statutory holidays.

We currently only ship to Canada and the United States.

For additional information please email help@watermatters.ca.